1. ACCEPTANCE OF TERMS
By accessing the Urban Choola website, making a reservation, placing an online order, or purchasing a gift card, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. RESERVATIONS & BOOKINGS
Table reservations are subject to availability. Urban Choola reserves the right to modify or cancel bookings due to unforeseen circumstances. Guests are requested to arrive on time, as delayed arrivals may affect reservation availability.
3. ORDERS, PRICING & PAYMENTS
All menu prices are displayed in local currency and may change without prior notice. Payments for dine-in, takeaway, delivery, gift cards, and online orders must be completed through approved payment methods before order processing.
4. CANCELLATION & REFUND POLICY
Reservation cancellations should be made within a reasonable timeframe before the booking date. Refunds for online orders, gift cards, or promotional offers will be handled in accordance with Urban Choola's refund policy and applicable laws.
5. CUSTOMER CONDUCT
Guests are expected to behave respectfully towards staff, other customers, and restaurant property. Urban Choola reserves the right to refuse service or remove individuals engaging in inappropriate, disruptive, or unlawful behavior.
6. CHANGES TO TERMS & CONDITIONS
Urban Choola reserves the right to update or modify these Terms & Conditions at any time. Any changes will be published on this page, and continued use of our website or services constitutes acceptance of the updated terms.
OPENING HOURS
Monday - Friday
5pm to 10pm
Saturday - Sunday
01:00 pm To 10:00 pm
